1) GENERAL INFORMATION
Access to the Website is free. By using it, you accept the following:
TECNATOM, S.A. reserves the right to allow access to certain areas of the platform only to Clients who are duly authorised and have a username/password.
Users shall use the website in an appropriate manner and agree not to use any of the contents provided by the website, such as chat, voice connection, email or any others, in any way that does not comply with the terms established for each case, good conduct and public order. In all cases, Users shall refrain from conducting illegal activities.
2) COMPATIBILITY REQUIREMENTS FOR E-LEARNING COURSES
Technical compatibility requirements for the e-learning courses are as follows:
* Latest version of Chrome, Edge or Explorer 11
* At least 5Mbps broadband connection
* Operating System: Windows 7 or later with latest updates
* RAM: 4 GB or more
* Sound and graphics output
For mobile devices:
* Latest version of Chrome browser on Android 5.0 or iOS 10.0 (or higher operating system)
3) HOW TO BOOK A COURSE
To book a course or training activity, please follow the steps below:
Throughout the booking process, the Client may ask questions and receive advice by using the means of contact available on the website at no additional cost. Enquiries submitted to our contact email address (email@example.com) will be answered within two working days.
The catalogue for each course provides ample information about teaching content. The syllabus may sometimes differ in some points/topics/lessons/modules on the campus as a result of continuous improvement.
5) RIGHT OF WITHDRAWAL
The User/Client agrees that the purchase of a course on the platform constitutes an immediate performance of the service (digital online courses). Pursuant to Article 103 of Spanish Royal Legislative Decree 1/2007 of 16 November, whereby the consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws were approved, the right of withdrawal is not applicable to this agreement.
However, if you have any questions or concerns related to the right of withdrawal, please do not hesitate to contact TECNATOM, S.A. via email at firstname.lastname@example.org.
6) ACTIVATION/REACTIVATION/TERMINATION OF COURSES
The activation of each course will take place once the payment has been made. Before booking, Users may check the description for each course, which includes the availability and end date for each training course. If Users voluntarily unsubscribe from the platform, they will lose access to the courses they have booked.
7) PRICING, PAYMENT METHODS AND INVOICING:
Prices shown include Value Added Tax (VAT). For entrepreneurs and professionals based in an EU member country who provide a valid intra-Community VAT number, the VAT will be deducted from the listed price.
In these cases, transactions are subject to VAT in the country where the intra-Community company is located, and Article 196 of the European Vat Directive applies (reverse charge VAT scheme).
In all cases, payment will be made through the Stripe platform.
TECNATOM, S.A. will not store information related to your credit/debit card. This information will be stored on the payment platform.
Users who are completing payment of a training course may request the appropriate invoice at the time of purchase.
8) CERTIFICATES OF ACHIEVEMENT
TECNATOM, S.A. may issue, upon request of the interested party, the appropriate certificate of achievement for successful completion of a training course.
9) LIABILITY REGIME
9.1. Liability for Website Use
Users shall be solely liable for any infringements in which they may incur or damages they may cause by using the Platform and the information contained therein. TECNATOM, S.A., its partners, group companies, collaborators, employees and representatives shall be exempted from any type of liability that may result from user acts.
Users shall be liable for all expenses, costs and compensations occasioned to TECNATOM, S.A. as a result of legal actions or claims arising in connection with their acts.
9.2. Liability for the Functioning of the Website
TECNATOM, S.A. shall not be held liable for any interferences, omissions, interruptions, computer viruses, damage to telephones or disconnections during the operation of electronic systems for reasons beyond the control of TECNATOM, S.A.
Further, TECNATOM, S.A. shall not be liable for any delays in or restrictions to operational functioning due to deficiencies in or overloading of telephone lines or the Internet system, or for any damages caused by third parties through unlawful interference beyond the control of TECNATOM, S.A.
TECNATOM, S.A. may temporarily suspend, without prior notice, access to the Platform for the purpose of maintenance, repair, update and improvement operations.
9.3. Liability for Links
Links on the platform may lead Users to websites administered by third parties.
TECNATOM, S.A. shall not be held liable in any way for information outside the domain of TECNATOM. The links are provided merely to inform Users about other sources of information on specific subjects.
TECNATOM, S.A. shall be exempt from any liability for the functioning of the links, the results obtained by using said links and the truthfulness and lawfulness of the content or information that may be accessed as a result. TECNATOM, S.A. does not accept any liability for any damages Users may incur as a result of the information found on the linked Websites.
10) INTELLECTUAL AND INDUSTRIAL PROPERTY
All the content on this Platform, including but not limited to its programming, editing, compiling and other necessary elements for its functioning, the designs, logos, text and/or graphics, images, and graphic or artistic material on the Website, is the property of TECNATOM, S.A. or TECNATOM, S.A. may use it as a result of having a licence or the express authorisation of the authors.
All the contents of the Website, including the Website itself, its characteristics and functions, are protected by intellectual and industrial property rights held by TECNOTOM, S. A. or third parties, as the case may be. None of the exploitation rights over these contents are transferred to Users beyond what is strictly necessary for the proper use of these contents.
Alteration, exploitation, reproduction, distribution and public communication of these contents, as well as the act of making them available to the public, are not allowed without the prior express authorisation of TECNATOM, S.A.
11) APPLICABLE LAW AND JURISDICTION
The relationship between TECNATOM, S.A. and the Users shall be governed by current Spanish law and any dispute arising between the parties shall be submitted to the Courts and Tribunals of the registered address of the User.
In the event of non-compliance with these Terms and Conditions or any improper use of the Platform, TECNATOM, S.A. will pursue any civil and criminal remedies that may be legally available.
7 May 2019